Deleting your KanzenComix account
A KanzenComix account is optional: it only exists if you signed in with Apple or Google in the app. You can delete it in the app or ask us by email.
In the app
- Open KanzenComix and, in Library, tap "Settings".
- Tap "Account", then "Delete my account".
- Confirm with "Yes, delete my account".
Without the app
Write to support@kanzencomix.app with the subject "KanzenComix account deletion", from the email address linked to the account. If you signed in with Apple and chose to hide your email, give us the address Apple created for KanzenComix: you find it in your Apple Account settings, under "Sign in with Apple". We only ask for what we need to identify the account, and we confirm the request within one month.
What happens
- Straight away: you are signed out and can no longer sign in. Signing in again doesn’t cancel the request; if you change your mind while it is pending, write to us.
- After 30 days we permanently delete the account and the data linked to it: email address, identifier and name, the collection backed up online and consents. If you signed in with Apple, we ask Apple to revoke the sign-in.
What remains
- The collection on your phone: it stays there until you uninstall the app.
- Catalogue reports (title, publisher, numbers and barcode of entries added by hand), no longer linked to you, until their text is deleted, at most 60 days after sending; details that were checked and published stay in the catalogue.
- Photo-reading counters, tied to the phone’s code and not to the account, for up to 400 days after the last photo: they are needed for the usage limit.
- The service’s logs, for about 10 days at most, and backups, for 30 days at most.
Without an account
Without an account your collection is backed up online as a guest, tied to the phone. To delete it: in Settings → Privacy, "Delete the saved guest backup". It is deleted anyway after 180 days in which you don’t open the app.
All the data the app processes, and for how long, is on the Privacy page.